How we collect, use, and protect your personal information
3D Learning Club ("we," "our," or "us") is committed to protecting your privacy and ensuring transparent data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
Key Points:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Basic Account Info | Name, email, password for account creation | Contract performance |
| Profile Details | Bio, skills, preferences for personalization | Legitimate interest |
| Payment Information | Billing data for premium features | Contract performance |
| Purchase History | Sales records, transaction history, refunds | Contract performance |
Public profile information when you connect social accounts
Aggregated usage statistics and performance metrics
You have significant control over your personal information. Here are your rights:
Request a copy of all personal information we have about you.
Update or correct any inaccurate personal information.
Export your data in a machine-readable format.
Request deletion of your personal information (with some exceptions).
To exercise your rights, contact us at hello@3dlearningclub.com
We respond to requests within 30 days and verify your identity for protection.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
| Right | Description | How to Exercise |
|---|---|---|
| Right to Know | Information about personal data collection, use, and sharing | Email hello@3dlearningclub.com |
| Right to Delete | Request deletion of personal information | Email hello@3dlearningclub.com |
| Right to Opt-Out | Opt out of sale of personal information | N/A - We don't sell personal information |
| Right to Non-Discrimination | Equal treatment regardless of exercising CCPA rights | Automatic protection |
No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.
If you are in the European Union or United Kingdom, you have comprehensive rights under the General Data Protection Regulation (GDPR):
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
We implement comprehensive security measures to protect your personal information:
Data encrypted in transit (TLS 1.3) and at rest (AES-256)
Multi-factor authentication, role-based access, regular audits
24/7 security monitoring, intrusion detection, incident response
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by law.
We retain personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Data | Until deletion requested or 7 years after account closure | Legal obligations, account recovery |
| Learning Progress | While account is active + 3 years | Service provision, improvement |
| Analytics Data | 26 months (Google Analytics standard) | Platform optimization |
| Marketing Data | Until unsubscribed + 3 years | Compliance, suppression lists |
| Payment Records | 7 years after transaction | Tax, accounting, legal requirements |
| Support Communications | 3 years after resolution | Service improvement, legal protection |
Secure Deletion
When retention periods expire, we securely delete data using industry-standard methods to ensure it cannot be recovered.
We may transfer your personal information to countries outside your jurisdiction with appropriate safeguards:
Primary data processing occurs in the US and EU with adequate privacy protections and GDPR compliance.
All transfers use Standard Contractual Clauses (SCCs) or other approved mechanisms for data protection.
3D Learning Club is designed for users who are at least 16 years old. We do not knowingly collect personal information from children under 16.
Parent/Guardian Notice
If you believe we have collected information from someone under 16, please contact us immediately at hello@3dlearningclub.com
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors.
Stay Informed
We recommend reviewing this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
hello@3dlearningclub.com
Subject: Privacy Inquiry
We respond to privacy requests within 30 days
Your Privacy Matters
We are committed to protecting your privacy and responding to your concerns promptly and transparently.